Skip to content
Support Us

We need your help now

Support from readers like you keeps The Journal open.

You are visiting us because we have something you value. Independent, unbiased news that tells the truth. Advertising revenue goes some way to support our mission, but this year it has not been enough.

If you've seen value in our reporting, please contribute what you can, so we can continue to produce accurate and meaningful journalism. For everyone who needs it.

Over 600 people had to resit the test as a result of a technical fault Gareth Chaney/Photocall Ireland

Hundreds had to re-sit theory test thanks to a computer glitch (but it could have been a lot worse)

In total, 1,216 people were told they had failed the test when they had actually passed

A COMPUTER GLITCH which resulted in hundreds of people having to resit the driver theory test could have potentially been a lot more damaging to road users, the AA has said.

The glitch meant that over 1,200 people were told that they had failed the test when they had in fact passed.

The driver theory test consists of 40 questions selected randomly from 1,250 potential ones. You have to get 35 answers right out of 40 in order to pass.

A technical error meant that one question of the 1,250 on the test came up marked as the incorrect answer when it was answered correctly.

The glitch entered the system on 26 June after a routine software upgrade and was in the system until it was spotted in November, after someone complained about their test result.

Of the the 1,216 candidates who failed the test as a result of the glitch, 610 had already re-taken it. Nobody passed the test who should have failed.

A spokesperson for AA Ireland said that although it was an error from the Road Safety Authority (RSA), the matter could have been a lot worse if the mistake had happened the other way around, and people who had failed the test had been told that they had passed.

“It would be significantly worse in terms of mopping up afterwards if it had been the other way around – if people who had actually failed had been told in error that they had passed,” said the spokesperson.

learner driver Learner Drivers Gareth Chaney / Photocall Ireland Gareth Chaney / Photocall Ireland / Photocall Ireland

The Road Safety Authority (RSA), which delivers the test, apologised to anyone who was affected by the glitch.

In a statement, the RSA said that they had almost tracked down all of the people who had been given incorrect test scores and were giving a refund to anyone who had to take the test again.

“We have successfully contacted almost 100% of the affected candidates and less than 100 remain uncontacted,” they said.

“Further attempts will be made and we hope to reach remaining individuals by 23 November close of business.”

The AA spokesperson said that they expect the RSA to tighten up monitoring of their computer systems following the glitch.

“I feel sure that extra checks and balances will be put in place to ensure that it won’t happen again,” said the spokesperson.

“You could of course promise that there wouldn’t be another computer mistake in the future, but that would be a naive promise to make.”

Read: This driver tried to fool gardaí with a fake driver’s licence – and failed

Read: The courts say they have an 86% conviction rate for drink-driving

Readers like you are keeping these stories free for everyone...
A mix of advertising and supporting contributions helps keep paywalls away from valuable information like this article. Over 5,000 readers like you have already stepped up and support us with a monthly payment or a once-off donation.

Close
24 Comments
    Install the app to use these features.
    Mute Jimmyjoe Wallace
    Favourite Jimmyjoe Wallace
    Report
    May 10th 2016, 7:38 AM

    You didn’t tell me everything I wanted to know, because I want to know how did that untalented gobshïte get the gig? It couldn’t possibly be because he ‘works’ for RTE and they look after their own, could it? Why oh why are RTE determined to created a career for this non talented, bland z list celeb?

    201
    Install the app to use these features.
    Mute Richard Cynical
    Favourite Richard Cynical
    Report
    May 10th 2016, 10:32 AM

    Australia are in it that just proves how ridiculous it is

    39
    Install the app to use these features.
    Mute Fergal Nannery
    Favourite Fergal Nannery
    Report
    May 10th 2016, 10:53 AM

    That old chestnut again.And London and New York and in the ALL IRELAND championship. What does that prove.

    19
    Install the app to use these features.
    Mute Dingleberrycity
    Favourite Dingleberrycity
    Report
    May 10th 2016, 6:59 AM

    Ireland have no chance… Appalling song and a second rate singer who can’t even hit some of the notes…

    179
    Install the app to use these features.
    Mute Ziggy722
    Favourite Ziggy722
    Report
    May 10th 2016, 7:12 AM

    Correct-he cannot sing, never could. There are genuinely talented singer songwriters in Ireland scraping by. What they would do to have that oppurtunity, that publicity and the chance to open up some doors to pave themselves a deserved career in music- doung something they love, something they are passionate about. This Nicky Byrne fella hasn’t a note in his head,never had to do an audition..he just git the gig. Then again he works for RTE (how did he get that gig as well?) and his father in law is Bertie Ahern. Call me cynical but…

    162
    Install the app to use these features.
    Mute Michael Kenny
    Favourite Michael Kenny
    Report
    May 10th 2016, 7:39 AM

    Never had the chance and never will since the televoting came about.

    33
    See 4 more replies ▾
    Install the app to use these features.
    Mute ChocSaltyBallz
    Favourite ChocSaltyBallz
    Report
    May 10th 2016, 8:33 AM

    Hilarious ! the man has no chance he can’t sing, we need a voice that has you interested in the first five seconds and has you hair standing up within a minute, like the chat show stick to it buddy. Saying that I think we are going in the right direction we need to try harder before the Sweds knock us off our perch

    39
    Install the app to use these features.
    Mute Fergal Nannery
    Favourite Fergal Nannery
    Report
    May 10th 2016, 10:50 AM

    You are cynical.Who would you pick for us to send so?didn’t we send a young passionate singer starting out in the music business last year and where did that get us.non qualification from the semis. That’s where.

    9
    Install the app to use these features.
    Mute Patrick King
    Favourite Patrick King
    Report
    May 10th 2016, 1:51 PM

    *Ireland* is not competing. It’s a competition between broadcasters.

    3
    Install the app to use these features.
    Mute Daisy Chainsaw
    Favourite Daisy Chainsaw
    Report
    May 10th 2016, 2:46 PM

    There’s always backing singers and I suspect, like with Jedward, the male singers will actually carry the tune. The few snippets of the record I’ve heard sound autotuned to feck.

    7
    Install the app to use these features.
    Mute mickmc
    Favourite mickmc
    Report
    May 10th 2016, 7:03 AM

    Every time you see his smirking face all I see is his father in law smirking as he sail into the sunset with our hard earned taxes in his back pocket ( not to mention his winning on a horses). This is the first time ever I really hope Ireland doesn’t do well.

    74
    Install the app to use these features.
    Mute simon
    Favourite simon
    Report
    May 10th 2016, 8:31 AM

    Another cringe worthy entry from Ireland

    69
    Install the app to use these features.
    Mute Ken Pepper
    Favourite Ken Pepper
    Report
    May 10th 2016, 8:00 AM

    Makes Ronan look talented

    53
    Install the app to use these features.
    Mute debco
    Favourite debco
    Report
    May 10th 2016, 7:11 AM

    #cringe

    47
    Install the app to use these features.
    Mute Sinead Hanley
    Favourite Sinead Hanley
    Report
    May 10th 2016, 9:16 AM

    I think this years entry is ok, Nicky Byrne is likeable. It wouldnt matter who we send, we will still end up with a few points from UK and i will still be sticking my 2 fingers up at the TV and cursing every Polish, Russian and German etc for not voting for us

    18
    Install the app to use these features.
    Mute Boeing Lover
    Favourite Boeing Lover
    Report
    May 10th 2016, 9:42 AM

    Will you be cursing Ireland for not voting for them?

    6
    Install the app to use these features.
    Mute Gerry Fitz
    Favourite Gerry Fitz
    Report
    May 10th 2016, 7:46 AM

    Every thing you wanted to know? Most people just want to know what time the results are announced.

    40
    Install the app to use these features.
    Mute Patrick James Walsh
    Favourite Patrick James Walsh
    Report
    May 10th 2016, 11:49 AM

    typical Irish incestuous set up, RTE give the gig to Bertie`s son-in law, no competition, done deal, with no hope of winning either.

    35
    Install the app to use these features.
    Mute Josephine Sweeney
    Favourite Josephine Sweeney
    Report
    May 10th 2016, 7:08 AM

    Eurovision wrong contest

    31
    Install the app to use these features.
    Mute Ken Pepper
    Favourite Ken Pepper
    Report
    May 10th 2016, 8:00 AM

    Would love to be invited to one of those great hilarious Eurovision parties people have that night with tinsel and feather boas…. Said no person with a life ever.

    19
    Install the app to use these features.
    Mute Andrew Nolan
    Favourite Andrew Nolan
    Report
    May 10th 2016, 8:14 AM

    You’re right, anyone with a life spends all day commenting sh!t€ on the Journal instead.

    59
    Install the app to use these features.
    Mute Felicity Rawson
    Favourite Felicity Rawson
    Report
    May 10th 2016, 6:31 AM

    Please God not Marty Whelan! I’d much rather hear from Marty Morrissey, there’s a man who is positive, well-spoken, and doesn’t whine like a spoiled child. Whelan makes me ashamed to be Irish (the only thing that really does, other than we still compete in the Yoyovision). I’ll watch, of course, as it’s family tradition. But I’ll watch Auntie Beeb, as Graham Norton is marginally less annoying, and get the voting det’s at the last minute.

    19
    Install the app to use these features.
    Mute up3bs9LF
    Favourite up3bs9LF
    Report
    May 10th 2016, 11:16 AM

    IRELAND NIL PUA!

    16
    Install the app to use these features.
    Mute HowUdoin
    Favourite HowUdoin
    Report
    May 10th 2016, 10:46 AM

    Would be better off sending a more talented individual like…….Dustin the Turkey…

    15
    Install the app to use these features.
    Mute dorothy giselsson
    Favourite dorothy giselsson
    Report
    May 10th 2016, 9:23 AM

    I bet few of the millions of people who voted for last year’s winning song could name the singer or sing a line from the winning song! The glory days of Eurovision, when getting a winning song was a launching pad to international fame and fortune are long gone. It’s time to relegate the whole competition to the archives of quaint 20th century tv shows.

    12
    Install the app to use these features.
    Mute John Blessing
    Favourite John Blessing
    Report
    May 10th 2016, 10:52 AM

    Complete talentless garbage. Remember this? https://www.youtube.com/watch?v=gcsXtiN8-UY

    8
    Install the app to use these features.
    Mute NEO
    Favourite NEO
    Report
    May 10th 2016, 10:07 AM

    Who cares !!!

    6
    Install the app to use these features.
    Mute regina hollingsworth
    Favourite regina hollingsworth
    Report
    May 10th 2016, 4:48 PM

    We couldn’t have sent a better person than Nicky Byrne he is amazing and I just love the song we won’t win cos all the countries vote for their neighbours so all we have is England so it doesn’t matter who we send we will never win it again but Nicky is lovely I met him and I wish him the very best of luck

    3
    Install the app to use these features.
    Mute Patrick J. O'Rourke
    Favourite Patrick J. O'Rourke
    Report
    May 10th 2016, 1:47 PM

    Very bad intonation on his voice. Of course it could be just bad monitoring as that can happen on live TV so the gig will tell us all as they should have it sorted. Either way it won’t excite the political voting blocs. The only way we’d ever win it again is by moving the country to between Croatia and Serbia or somewhere and leaving brown envelopes for the adjudicating panel in the semifinals.

    3
    Install the app to use these features.
    Mute Chris D
    Favourite Chris D
    Report
    May 10th 2016, 10:15 AM

    Lazarev is no Kirkorov nor Bilan, cant see him winning this.

    3
    Install the app to use these features.
    Mute Michael Sands
    Favourite Michael Sands
    Report
    May 10th 2016, 9:54 PM

    Will it be another freak show this year?

    1
    Install the app to use these features.
    Mute cyril.1
    Favourite cyril.1
    Report
    May 10th 2016, 5:16 PM

    It’s a load of nonsense music is crap should not be shown on prime time tv

    1
    Install the app to use these features.
    Mute Michael Sands
    Favourite Michael Sands
    Report
    May 10th 2016, 9:55 PM

    Daragh, How much will it cost Ireland this year as each year we have to give them millions to be involved in it?

    1
    Install the app to use these features.
    Mute Joan Featherstone
    Favourite Joan Featherstone
    Report
    May 10th 2016, 8:55 PM

    Believe me when I say there’s nothing I want to know about this years Eurovision!

    1
Submit a report
Please help us understand how this comment violates our community guidelines.
Thank you for the feedback
Your feedback has been sent to our team for review.
JournalTv
News in 60 seconds